Returns

Returns Policy:

You have the right to cancel the Contract at any time up to the end of 14 days after you received the goods. If you exercise your right of cancellation, you will be responsible for returning the goods to us as soon as possible in their original condition. Return is free if you use our prepaid return label. The initial shipping costs paid by the customer (7€ or £7) will be refunded only if a) the goods received are defective b) the received goods aren’t correct (wrong size, wrong color, wrong style). Please follow the procedure detailed below:

  • Please email euonlinestore@diamondsupplyco.com to request your Return Reference and your shipping label. In the email please include your order number, the items you would like to return and the reason for your return.
  • Return requests sent between 25th December 2017 and 5th January 2018, will be answered and processed from 8th January 2018.
  • With the shipping labels you will be able to organize pick up to send your return back to: Tigers International Logistics BV, Shannonweg 72-74 , 3197 LH Rotterdam, Netherlands.
  • Make sure you include your Return Reference on a note inside the package or on the return Parcel.
  • Some clearance items such as the “Mystery Boxes” cannot be returned, refunded or exchanged.

Note: Diamond Supply Co will refuse to accept any damaged, worn, soiled or incomplete articles (label and original packaging required). Once the returned article(s) have been received and processed by our Logistics department, a refund will be made as soon as possible, via the method of payment used to place the order.

 

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APPAREL & FOOTWEAR SIZING
T-SHIRT
  S M L XL
         
 LENGHT 70cm 75cm 80cm 84cm
         
WIDTH 46cm 50cm 55cm 59cm
         
SLEEVE LENGHT 18cm 20cm 22cm 24cm
         
SWEATSHIRT & CREWNECK
  S M L XL
         
 LENGHT 73cm 75cm 77cm 79cm
         
WIDTH 51cm 55cm 59cm 63cm
         
SLEEVE LENGTH 69cm 70cm 71cm 72cm
HOODIES
         
  S M L XL
         
 LENGHT 73cm 75cm 77cm 79cm
         
WIDTH 51cm 55cm 59cm 63cm
         
SLEEVE LENGHT 69cm 70cm 71cm 72cm
FOOTWEAR SIZING
US UK EU
5 4 37
5.5 4.5 38
6 5 38.5
6.5 5.5 39
7 6 40
7.5 6.5 40.5
8 7 41
8.5 7.5 42
9 8 42.5
9.5 8.5 43
10 9 44
10.5 9.5 44.5
11 10 45
11.5 10.5 46
12 11 47